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Please try using a different computer to confirm if the problems which you are experiencing are limited to your computer setup. If this resolved the situation then please update your firewall rules. Please try configuring or temporarily disabling your firewall software or any similar software to allow the PowerSaves 3DS software access to the internet. We would recommend using a different USB cable with the PowerSaves 3DS transfer dock. Please ensure that you are running the latest PowerSaves 3DS software If you are continuing to experience the same problems please can we ask you to try the following suggestions:
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